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Learn how to receive money

Receiving a money transfer is simple with MoneyGram

MoneyGram makes receiving money transfers easy and convenient through our network of more than 334,000 agent locations around the world. Plus, with our same day service, your money can arrive as soon as 10 minutes**.

Receiving money in three easy steps
Picking up the money transfer you are receiving is fast and easy, and we are almost always close by. Review the steps below for information about how to receive money.

Step 1 - Request the reference number - The person sending you money will receive a reference number when the transaction is completed1. Ask for the reference number to make it easier and faster to pick up your money.

Step 2  - Visit your local MoneyGram agent - Bring with you one valid identification.

  • Requirements vary by country and agent. Please ask your local MoneyGram agent for details about their ID documents accepted.

 Step 3 - Complete the 'receive' form, if needed - If a receive form is available at your agent location, complete all fields and:

  • Include the reference number - if required by the receiving country or agent
  • Show your identification
  • Once verified, you'll receive your money (usually your local currency).

Have more questions about how to receive money? Visit our FAQ and help pages.

Want to learn how to send money?   Visit the how to send money page. 


Helpful tip: Invite the person sending you money to visit our site to review the how to send money page. Our cost estimator helps determine the approximate cost of a money transfer before they visit a location*. Our locator tool can help find the closest MoneyGram locations.

1The Reference Number is not required by all receive countries or agents. 
^Requirements vary by country. 
+Important: Your name on the transfer record must exactly match your name as it appears on your ID. If they do not match you be delayed or unable to pick up your funds.


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